First West Credit Union

June 30, 2015 - - in Lean
Caroline Wedge, First West Credit Union's AVP of Central Operations thought she knew just about everything about process improvement and efficiency until she took the first of her Greenbelt modules.
May 26, 2015 - Bryan Mavrow - in Achievements
First West Credit Union unveils first-of-its-kind wearable payment accessory
March 6, 2015 - - in Community
First West Lean experts help Big Brothers Big Sisters of Victoria streamline match-making process
March 5, 2015 - - in People
The 2013 federal budget raised taxes on credit unions across the country—affecting 10 million Canadians and their communities. Help us show Ottawa that credit unions matter to Canadians.
January 13, 2015 - Ryan Visscher - in Lean
Slimming waste with a First West kaizen
November 20, 2014 - Susan Byrom - in Community
3 ways First West’s partnership approach enhanced our community impact.

latest posts


No one has to sell me on the concept of efficiency. I live and breathe it in my role as AVP, Central Operations, where our department goal for 2015 is to create 50 hours per day of capacity through continuous improvement processes. When I started my Greenbelt this past March, I thought, “You’re preaching to the converted, I’ve got this.”

Was I ever in for a surprise. It wasn’t until I learned the methodology behind Lean and worked through the first of...


First West Credit Union has introduced Dashband™, the first wearable payment accessory in North America to use Visa payWave® technology. Dashband™ allows wearers to pay for purchases with the ease and security of contactless payment technology, eliminating the need to swipe, insert, sign or enter PIN numbers.

First West is unveiling the band in a limited release as it explores ways to bring innovative banking solutions to its membership and the marketplace.


latest video caught up with Doub Ebner, First West's Lead Innovation Architect, to talk about the Dashband.