First West Credit Union

April 15, 2014 - Kam Raman - in Lean
3 ways leaders can help sustain a Lean culture
April 8, 2014 - Shelley Besse - in Strategy
Four actions we took to dramatically grow our membership
April 4, 2014 - Tom Webster - in Company
Online and interactive—check it out now!
March 31, 2014 - - in Model
Enderby & District Financial celebrates one year as part of First West Credit Union
March 31, 2014 - - in Model
2014 notice is in the mail
March 13, 2014 - - in Strategy
For credit unions, there is clearly no time like the present to rethink our business in the Google age
   
   
   
   
   
   

latest posts

 
Lean

3 ways leaders can help sustain a Lean culture

It’s now year four of the Lean journey at First West. I remember the excitement and buzz in the first year of Lean, when everyone saw the possibilities it held. But as often happens with any shiny new object, Lean became part of the norm in its second year at First West, so we focused on delivering results by training our teams and creating process improvements. In year three, significant emphasis was on equipping...

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Four actions we took to dramatically grow our membership

With First West’s 2013 performance now in the books, we’re reflecting on another year of growth in our membership: four per cent net membership growth this year, with an average growth of five per cent since 2011—or 19,000 net new members.  For many years prior, we...

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latest video

See video

First West CEO Launi Skinner sat down with Bill Good to talk about leadership, what she's learned during her career and much more.

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