First West Credit Union

January 5, 2016 - Jackie Baron - in Leadership
We're seeking highly skilled, qualified candidates for two positions
December 22, 2015 - - in Lean
Explore First West’s application of Lean principles with the following videos
November 24, 2015 - David Lanphear - in People
If someone asked you why your credit union matters, what would you tell them? How would you articulate it?
November 2, 2015 - Shawn Neumann - in Leadership
Shawn Neumann, First West's board chair, discusses how competitive advantage is gained or lost on a leader's ability to create meaning and trust
September 24, 2015 - David Lanphear - in Achievements
How communication played a key role in a successful banking system conversion
September 15, 2015 - David Lanphear - in Achievements
Reflections on change management during the recent Valley First banking system conversion

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First West Credit Union is now accepting nominations from candidates interested in standing for election to the board of directors in its Envision and Valley First regions. Nominations will not be solicited in First West’s Island Savings Region, as no directors’ terms expire in that region in 2016.

The First West board leads and oversees the credit union by setting strategic direction, working closely with management to maximize financial performance, representing the...


Lean is at the core of who we are at First West Credit Union. Watch the following Lean videos to showcase how we use to Lean to constantly improve.

Continuous Improvement Culture: Lean isn’t what we do, it’s part of who we are and how we get things done. Process Time Reduction: Process mapping is a Lean tool used to visually examine the...


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Making positive changes always starts with being able to identify tasks or behaviours that take time away from the effort or resources needed to satisfy our members. We refer to these valueless...