video archives

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Lean
June 20, 2017

Learn how Lean is aligned with the culture at First West

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Lean
June 20, 2017

Learn how Lean is aligned with the culture at First West

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Lean
June 20, 2017

Learn about the 8 types of waste the First West Lean program aims to eliminate to improve organizational performance and service to our members.

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August 23, 2016

A couple of years ago, First West Insurance made the decision to move from four disparate insurance broker management platforms to a unified state-of-the-art system from Applied Systems. To say...

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July 16, 2015

CUBroadcast.com caught up with Doub Ebner, First West's Lead Innovation Architect, to talk about the Dashband.

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Lean
July 16, 2015

Process Mapping uses visual tools to help quickly examine the steps in a process and provide guidance for where improvement efforts would best be spent. The goal of process time reduction is...