post archives
We’re sharing some of the best, current content on the web that resonate with the things we believe and our journey to do financial services differently—and have significance for you, your credit union or business. The views expressed don’t necessarily reflect official First West positions, but we value the facts and thought leadership nonetheless.
What do customers really want? Simplicity...
In 1985, I began a new career as a service representative at a local credit union in Hope. In 2012, I’m excited to be starting a new journey as the president of the very same credit union I joined twenty-seven years ago. Envision Financial is a big part of my life. I love this organization and the employees and members here who make it what it is. It’s an honour to be leading a high-performing team that believes in making a real difference in the lives of our members and in...
While we take great pride in our past achievements, Valley First entered 2011 challenging ourselves to be even better. We wanted to better meet our members’ needs, make our services more accessible and improve our efficiency so we could spend more time with our members and clients. I’m proud to say we were better.
For example, take the way in which we recognized the need for greater accessibility to financial expertise and advice by introducing a new wealth...
Nothing beats a good novel or a well-developed storyline on the big screen—particularly those epic tales where the future of a people, country, or even the world hangs in the balance. What I love about these stories isn’t just the unexpected plot twists, rebel leaders or underdog victors—it’s the journey. It’s how the characters persevere, sacrifice and understand a deeper purpose that moves them towards a goal.
I’m drawn to stories where...
Never underestimate the possibilities that can be achieved by a group of people driven by a common vision to see real-life change happen. 2011 was a break through year for our organization with substantial member growth, increased member loyalty and a demonstrated commitment, like never before, to create exceptional experiences for our members at each interaction with us.
Standing strong in the storm
In these extraordinary economic times, being able to...
Download your copy of First West’s 2011 annual report.
The report includes detailed financial results and management discussion and analysis for 2011. Also, hear from board chair Shawn Neumann and CEO Launi Skinner on the direction of the credit union and some retrospective remarks.
2011 Reports from our regions are also available—download yours for results and perspectives from regional presidents...
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