post archives

September 24, 2015

How communication played a key role in a successful banking system conversion

Following the recent conversion from the Acumen to the Wealthview Banking system across its Valley First branches, First West takes a look at what’s required to make a technology project of this magnitude and complexity successful. For the final instalment of this four part series we spoke with Communications Business Partner David Kropp.

First West has an extensive...

September 15, 2015

Following the recent conversion from the Acumen to the Wealthview Banking system across its Valley First branches, First West takes a look at what’s required to make a technology project of this magnitude and complexity successful. In the third of this four part series we spoke with project change management leader Cheryl Croeze.

To support the conversion project, First West used a dedicated change management team for the first time. Why?

Two major...

August 18, 2015

Following the recent conversion from the Acumen to the Wealthview Banking system across its Valley First branches, First West takes a look at what’s required to make a technology project of this magnitude and complexity successful. In the second of this four part series we spoke with IT Business Partner Susan Archambault.

You’ve been through more than 25 banking system conversions, what do you need to keep a close eye on?
Blown budgets,...

August 7, 2015

Following the recent conversion from the Acumen to the Wealthview Banking system across its Valley First branches, First West Credit Union takes a look at what’s required to make a technology project of this magnitude and complexity successful. In the first of this four-part series we speak with project manager Richard vander Helm.

Can you describe what a banking system conversion entails?
A banking system is the nerve centre of a financial institution....

May 26, 2015

First West Credit Union has introduced Dashband™, the first wearable payment accessory in North America to use Visa payWave® technology. Dashband™ allows wearers to pay for purchases with the ease and security of contactless payment technology, eliminating the need to swipe, insert, sign or enter PIN numbers.

First West is unveiling the band in a limited release as it explores ways to bring innovative banking solutions to its membership and the marketplace.

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