Liz Bailey-Connor

Chief People & Culture Officer

Liz Bailey-Connor is a veteran of the human resources industry. Over more than 25 years of diverse and increasingly senior roles, Liz has established herself as an advocate for continuous improvement and positive transformational change. She is well-known for maximizing the potential of her teams by empowering them to build their competencies, enhance their self-awareness and grow into high-performing professionals.

As First West Credit Union’s chief people and culture officer, Liz oversees the strategic planning and execution of all facets of human resources including culture, recruitment, talent management, employee and labour relations, compensation, benefits, rewards, learning and organizational and leadership development. Her goal is to re-imagine and transform human resources strategies and solutions to align with First West’s vision and culture while ensuring all employees are engaged.

Before joining First West in 2008, Liz worked as director of talent management at Vancity (Canada’s largest credit union) and held several leadership roles at the Insurance Corporation of British Columbia. Liz also has experience as a secondary school teacher and chartered psychologist in the United Kingdom. This diverse background gives Liz a unique perspective on opportunities, challenges and solutions in the human resources industry.

Liz holds a bachelor of science in human psychology as well as a master of science in psychology from the University of London. She holds a human resources professional designation (CPHR) and is a member of the B.C. Human Resources Management Association. Liz has been honored with a communications award from the B.C. Professional Communications Association.

Away from the office, Liz is an active member in her community, having volunteered as a board member on several non-profit organizations. Currently, she is a Director of the Langley Memorial Hospital Foundation.

Featured Posts

February 9, 2018

The nature of work is changing. It’s happening in virtually every industry across the globe, and financial services is no exception. Technological innovation and shifting consumer behaviour are propelling financial institutions to update their operating models quickly.

As credit unions strive to increase revenues and lower costs in a competitive marketplace, there’s a growing imperative to delight not just members but employees as well. Successful organizations are more...

September 27, 2017

“If only I had access to better-quality information and in-depth analysis through which I could better understand my organization’s people-related strengths, challenges and trends.”

“If only I could pinpoint the exact source of a particular human resources problem in order to choose the right solution.”

“If only I knew which people-related questions to ask.”

Sound familiar? If you’re a human resources professional...